Evaluating Patient Satisfaction with Marco Scarci in Slipping Rib Syndrome Cases

Understanding the Patient Experience Behind the Numbers

Choosing a specialist for a condition like slipping rib syndrome is rarely a simple decision. Patients living with chronic, often misunderstood rib pain frequently spend years moving between departments before finding someone who can put a name to what they are feeling, let alone a plan to treat it. Because of this, the way a surgeon communicates, listens, and follows through on care tends to matter just as much as their technical skill.

This article brings together a wide collection of patient feedback about Mr Marco Scarci, a consultant frequently sought out for thoracic conditions including slipping rib syndrome. Rather than summarising opinions in the abstract, it lets patients speak for themselves, offering a grounded look at what people have actually experienced across consultations, surgeries, and follow-up care.

Who Is Mr Marco Scarci

Mr Marco Scarci is a consultant thoracic and cardiothoracic surgeon known for treating a broad range of chest wall and lung conditions, with particular recognition for his work on slipping rib syndrome, a condition that is notoriously difficult to diagnose and often overlooked by general practitioners and even some specialists. Patients frequently describe arriving at his consultation room after years of unresolved pain, only to receive a clear diagnosis and treatment plan within a single appointment. He practises across several hospitals and clinics, including The Cromwell Hospital, The London Clinic, and Bupa-affiliated facilities, and is regularly noted for the collaborative way he works alongside his broader clinical team.

What This Article Sets Out to Show

The purpose of this piece is to give a clear, balanced picture of patient sentiment toward Mr Scarci by drawing directly on real feedback left across various online platforms. These are genuine, unedited reviews sourced from the internet, gathered here in one place and simply organised for readability, each one presented alongside its original star rating and given a descriptive title. No review has been rewritten, embellished, or removed for content; they appear in the same words the patients themselves chose, arranged in no particular order of importance. What follows, then, is less a marketing exercise and more a composite view built from dozens of independent voices, each describing their own experience of diagnosis, surgery, communication, and recovery.

User Reviews

Clear Explanation and Good Surgical Outcome

★★★★☆

Dr Scarci explained everything that he was going to do in detail was more than pleased with the results

Detailed and Supportive Care Throughout

★★★★★

Doctor Marco Scarci provided friendly and detailed consultancy pre and post surgery.

Disappointing Consultation Experience

★★★☆☆

Little disappointed to have paid £300 and told as soon as I sat down that there was nothing that could be done to help, that is even though I had explained before my appointment everything about my situation but was advised to come in anyway for a consultation. So all in all very upset.

Fast Response and Helpful Referral

★★★★★

The zoom call with Mr Scarci was very quickly arranged. He was incredibly helpful and fully understood my Wife's condition. He also suggested another Doctor who could also assist us a wrote out the referral within10 minutes of our call.

Highly Recommended Lung Specialist

★★★★★

Highly recommended a professional lung surgeon. Thank you.

Clear, Concise and Knowledgeable

★★★★★

Perfectly explained, concise and knowledgeable

Expert Surgical Care and Clear Communication

★★★★★

Mr Scarci operated on my ribs after others had refused to. He understood my concerns and was willing to discuss the technicalities in depth, which was reassuring. He is very well versed and is sharp with his knowledge. I can't thank him enough for resolving my long standing issue with my broken rib which required a plate fixation.

Expert Treatment Planning and Excellent Care

★★★★★

Outstanding understanding and implementation of optimal treatment plan

Delays in Booking but Good Clinical Care

★★★★☆

If I am honest it took too long to get the appointment booked but once I was booked in everything was really good.

Positive and Reassuring First Impression

★★★★★

Initial impressions very positive and reassuring that he will deliver an excellent outcome in a very short time

Highly Professional and Diagnostic Excellence

★★★★★

I had my second appointment with Dr. Scarci, and I am extremely satisfied with the experience. He is always punctual, takes the time to explain everything thoroughly, and provided a clear diagnosis where others had failed. His pleasant demeanor and ability to make patients feel comfortable truly stand out. He listens attentively, values your opinion, and ensures you feel heard throughout the consultation. I highly recommend him for his professionalism and expertise.

Kind, Clear and Attentive Specialist

★★★★★

Mr Scarci is amazing. So helpful, so kind. So clear – and he really listens to what you say. Which is amazing. Cannot recommend more.

Clear and Stress-Free Surgical Experience

★★★★★

Clear and concise communication during initial consultation with excellent follow-up,; subsequent surgery stress-free due to professional and empathetic approach. Highly recommended

Compassionate and Decisive Treatment Approach

★★★★★

Dr Marco at The Cromwell Hospital, Bupa, was Very compassionate, caring, kind and very knowledgeable.

As soon as he looked at my scans and found my problem, he straight away offered me definitive treatment which was surgery. He understood that i am young and my pain could not be managed long term so he cared to fix me permanently which is so refreshing and has my respect. Other surgeons may take you on a journey, though Pain Management but Dr Marco got straight to the definitive option.

Outstanding Emergency Care and Expertise (Critical Situation)

★★★★★

Absolutely best experience for a medical emergency. Very professional, immediately responsive, outstanding specialist knowledge and experience. He treated our daughter in a critical situation and we were clearly in the safest hands.

Honest, Professional and Caring Approach

★★★★★

Mr scarci was amazing. Asked me to come visit him in person to look at my pectus excavatum.

Knowledge is unquestionably.

He explains everything so clearly and is honest in the right procedure for me.

I cant say a bad word about him. Professional and caring throughout.

Helpful and Informative Consultation

★★★★★

Extremely helpful and informative.

Courteous and Highly Skilled Specialist

★★★★★

Professional, courteous and a top expert.

Life-Changing Surgery and Exceptional Care

★★★★★

I was diagnosed in March 25 with a rare condition. My local hospital said it was inoperable due to the size of the mass. In what was a life changing situation for me Mr Scarci reassured me the Thymoma was resectable. I was confident in his ability and felt my life was safe in his hands. I was booked for surgery the following week (Dec 25) where he successfully removed the entire tumour.

A big thank you to Mr Scarci and the rest of the team.

Wonderful Surgeon, I would highly recommend.

Life-Changing Diagnosis and Ongoing Trust

★★★★★

Dr Scarci is absolutely amazing. After being with another specialist, finding him changed my world. I've been diagnosed, treated for slipping rib syndrome, and feel so safe in his hands. Undergoing another op soon, I have zero worries because I feel listened to and truly safe!

Fast Recovery and Confidence in Treatment

★★★★★

I had Surgery at Cromwell Hospital 2 weeks ago with Mr Marco Scarci on my ribs. The staff at Hospital were amazing but most of all was Mr Scarci confidence in what he dose which gave me so much confidence and I was out in 2 days and have already been back on the bike, indoors for now, and now start my build to race again.

Grateful Response to Patient Feedback

★★★★★

Reply from Marco Scarci

06 Aug 2024

Dear Patient, I am truly grateful for the time you took to leave the review and I am extremely sorry if you have been let down by the admin side of my practice. Thanks for flagging this up to me, your comments are taken very seriously and I would look into this as a matter of urgency. If you could give me more details it would be appreciated, my email is [email protected]

Once again sorry for the experience that fell below our expected standard and thank you for your time. If there is anything else I can do please do email me directly.

Patient, Professional and Clear Consultation

★★★★★

Excellent consultation. Despite early difficulties Dr Scarci demonstrated exceptional patience and professionalism ensuring I fully understood the results of the analysis. Thank you.

Outstanding Hospital Experience and Team Support

★★★★★

Marco and the staff at the Cromwell Hospital could not be faulted. All my appointments both pre, during and post were punctual, kind, polite and informative.. Marco and the team listened and fully answered my questions and we were able to an informed discussion about the treatment plan. I was in the hospital for a total of 4 days and the food was exceptional with good variety of fresh food, it made all the difference.

Brief but Could Be More Detailed

★★★★☆

The consultation was quite quick. A little longer to explain the events before my making contact, would have been good

Skilled and Trustworthy Surgeon

★★★★★

Excellent experience. Mr Scarci is fantastic sergeant very skilful and trustworthy.

Outstanding Team and Exceptional Care

★★★★★

I can not rate my experience with Mr. Scarci any higher, he & his entire team were a pleasure to deal with, they went over and beyond to assist in every way possible. He was hugely informative, extremely clear, assuring & thorough. I felt safe and assured under his care especially during and after my surgery. I'll remain in gratitude to him and his team.

Clear Explanation and Confidence-Building Consultation

★★★★★

Mr Marco Scarci was very patient and listened to me, he explained what the problem might be very clearly and I walked out with a lot of confidence in how the problem will be fixed. Very Happy

Exceptional Care and Life-Changing Results

★★★★★

I couldn't get over the care from the whole team

Which was given to me on my stay

It's really nice that everyone had time to listen to you and any questions that you asked always came back with a smile and an answer,

The difference to me after the operation is unbelievable and from the bottom of my heart I can't. thank everyone enough

Thorough and Responsible Clinical Decision-Making

★★★★★

This was a video consultation that ended with mr scarci wanting to see me in person to make sure the procedure needed is the correct one for me.

Very professional and appreciate a consultant taking the time and effort to make sure everything is correct for me and my situation.

Professional and Reassuring Virtual Consultation

★★★★★

I had my virtual appointment with my surgeon Dr Marco yesterday. He was punctual, courteous, and took the time to explain the cause of my pain in a clear and reassuring manner. His professionalism and the way he ensured I fully understood the information were greatly appreciated. The consultation was very supportive and helped ease my concerns.I definitely recommend DrMarco to a friend and family.

Supportive, Honest and Reassuring Specialist

★★★★★

Extremely personable, frank, I felt supported and informed throughout.

Professional and Patient Communication

★★★★★

Mr Marco is very professional and patient in explaining the issues with me.

Reassuring and Professional First Consultation

★★★★★

I had an excellent initial consultation with Dr Scarci at The London Clinic. He was welcoming, knowledgeable, and took the time to explain everything in a reassuring way. I left feeling confident and very well cared for.

Empathetic, Professional and Clear Communication

★★★★★

I found Mr Scarci to be very empathetic and professional. Very efficient with communication. He was patient and detailed in explaining and answering my questions. His approach made it easy to deal with pre and post operation anxieties.

Life-Changing Care and Reassurance

★★★★★

I was so frightened about the procedure and just by meeting Mr Marco Scarci he reassured me that I would be safe and he would do his upmost to look after me. He explained everything clearly and in a way I could understand and made me feel confident and secure. Mr Marco Scarci from start to finish has made this life changing surgery the best outcome I could ever dream of, I will be forever indebted to him.

Highly Supportive and Helpful Consultation

★★★★★

I spoke to Dr Narco yesterday regarding my health condition. He was very helpful and supportive.

Highly Skilled and Efficient Specialist

★★★★★

Mr Scarci is excellent and I can't recommend him highly enough. He and his colleagues are professional, friendly and exceptionally efficient. He is rectifying a broken rib caused by a surgeon at Cleveland Clinic that has caused me severe pain for months.

Exceptional Surgical Care and Life-Changing Experience

★★★★★

I cannot thank Mr Marco Scarci enough for the exceptional care and expertise provided during my recent surgery. From the very first consultation, it was clear that I was in the hands of a highly skilled and compassionate professional. Mr Marco Scarci took the time to explain the procedure in detail, answer all my questions, and ease my concerns, which gave me great confidence going into the surgery. The surgery itself was a complete success, and I am beyond grateful for the precision and care that Mr Marco Scarci demonstrated. The post-operative care was just as impressive, with clear instructions and a genuine concern for my recovery. Thanks to Mr Marco Scarci and their incredible team, I am now on the path to a full recovery. If you are looking for a cardiothoracic surgeon who is not only an expert in their field but also deeply committed to the well-being of their patients, I highly recommend Mr Marco Scarci. My experience could not have been better, and I will forever be grateful for the life-changing care I received.

Professional and Empathetic Surgical Journey

★★★★★

Clear and concise communication during initial consultation with excellent follow-up,; subsequent surgery successful and stress-free due to professional and empathetic approach. Highly recommended

Life-Changing Results and Exceptional Care

★★★★★

Mr Marco Scarci is an excellent surgeon, I had a operation done by him to fix my deformed chest, and the results are fantastic! He works closely with his team to provide high standard care and treatment and keeps a good eye on progress with your recovery. He explains what you need and how he carries out your treatment and will answer any questions you may have, you can definitely tell he is passionate about his work, I will go as far to say he has helped change my life for the better! I would strongly recommend him for thoracic surgery!

Clarity and Hope After Long Uncertainty

★★★★★

I have just had a first, remote consultation with Mr Scarci. I am completely stunned and so, so happy to have found him. In one consultation, he offered clarity on conditions I have been trying to speak to doctors about and get help for some 2 years and a positive plan forward

Confident, Caring and Highly Approachable Doctor

★★★★★

Amazing Knowledgeable articulate caring considerate Fantastic manner and very approachable and accessible Inspired me with confidence and courage

Excellent Diagnosis and Professional Care

★★★★★

Dr. Marco has been excellent in diagnosing my sickness and suggested the appropriate and required treatment for me to get well. He is understanding and very professional in his approach and I am extremely satisfied with his treatment... thanks

Friendly and Supportive Team

★★★★★

To be fair to everyone they were all lovely helpful and very friendly

Informative and Highly Professional Care

★★★★★

Excellent doctor! Mr Scarci was very informative and was extremely professional. I'd highly recommend him!

Life-Changing Diagnosis After Years of Uncertainty

★★★★★

Mr Scarci was extremely helpful and professional. After a decade of seeing doctors and not being able to be diagnosed correctly, Mr Scarci managed to diagnose me extremely quickly and fix the problem in less than a month. He had been very supportive and on hand for any questions I had. Would highly recommend

Helpful and Knowledgeable Virtual Consultation

★★★★★

Knowledgeable and very helpful in our zoom meeting

Exceptional Care and Professionalism

★★★★★

Doctor Scarci from start to finish, the experience is always exceptional- professional, thorough, explains everything clearly, and makes sure you feel completely comfortable throughout. The consultations are never rushed,.I always leave feeling reassured, supported, Thank you Dr!

Reassuring, Clear and Professional Approach

★★★★★

Dr. Scarci was very clear in his approach, reassuring, and highly professional. He takes the time needed, which is greatly appreciated, and helps put the patient at ease.

Professional, Attentive and Reassuring Consultation

★★★★★

Mr Marco Scarci was exceptionally professional, attentive, and reassuring throughout my appointment.

Life-Changing Diagnosis and Treatment

★★★★★

I had rib pain for 6 years, was bounced around NHS without diagnosis at my wits end. I was recommended to Mr Scarci, at consultation within minutes he knew what the problem was slipping rib & most importantly it could be fixed. He recommended ultrasound, diagnosis confirmed. Was then offered surgery date the next week. 2 weeks post surgery I am almost back to full health. I truly cannot recommend Mr Scarci highly enough he is simply amazing!

Exceptional Recovery After Major Rib Surgery

★★★★★

Mr Marco Scarci is an outstanding surgeon. I had major rib plating surgery and was walking my dog along the beach 8 days later due to his amazing work. He is kind, professional and very understanding. In my opinion, he is one of the best surgeons out there, if not the best. Excellent! Highly recommend him.

A Consistent Picture Across Many Voices

Taken together, this collection of reviews tells a remarkably consistent story: patients arriving with long-standing, often misdiagnosed rib and chest pain, and leaving with a clear explanation, a defined plan, and a sense of being genuinely heard. Whether the encounter was a quick video call or a multi-day hospital stay, the recurring threads are the same, thoroughness, patience, and a willingness to take difficult cases seriously when others had not. For anyone weighing up their options for slipping rib syndrome or related thoracic conditions, this body of firsthand feedback offers a useful, grounded reference point drawn straight from the people who have sat across the table from Mr Scarci themselves.